Question 1

Is this product refundable?

Accepted Answer

No, once purchased, the product cannot be returned or exchanged.

Question 2

How soon can I receive the item after purchase?

Accepted Answer

After purchase, a download link will be sent to your email immediately. Just click on that link and the item that you purchased will be downloaded to your computer.

Question 3

After receiving the art that I purchase, can I print or have it printed?

Accepted Answer

Yes, you can print it or have it printed on any surface of your choice.

Question 4

Will I be able to use the art for commercial use?

Accepted Answer

Yes, these pieces can be used for commercial purposes.

Question 5

My downloadable link did not come to my email?

Accepted Answer

Please check your email and computer settings to make sure that your blockers are turned off so that the link is able to come to your email successfully.

Question 6

Will I be able to open the link from a mobile device or tablet?

Accepted Answer

Yes, the link can be downloaded to a mobile device or tablet.

Question 7

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 8

Can the art be shared across all devices?

Accepted Answer

Yes, providing that your devices are compatible to share with each other.

Question 9

Can the art format be converted?

Accepted Answer

Yes, the outcome of the format change won't guarantee the desired outcome that you may be looking for.

Is this product refundable?

How soon can I receive the item after purchase?

After receiving the art that I purchase, can I print or have it printed?

Will I be able to use the art for commercial use?

My downloadable link did not come to my email?

Will I be able to open the link from a mobile device or tablet?

How do I add a new question & answer?

Can the art be shared across all devices?

Can the art format be converted?

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